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PRIVACY POLICY

Effective Date: 09/01/2023

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1. Introduction

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Welcome to Napa Luxury Coach ("we," "our," or "us"). We are committed to safeguarding the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in the context of our specialized private wine tours.

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2. Information We Collect

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2.1. Personal Information: We may collect personal information from you when you book our services, including but not limited to your name, contact information, payment details, and any special requests related to your wine tour.

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2.2. Booking Information: We may collect information about your tour preferences, such as the wineries you wish to visit and the number of passengers in your group.

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2.3. Location Information: We may collect location information during the tour to provide you with our services, including tracking the route for navigation purposes.

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3. How We Use Your Information

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We may use your personal information for the following purposes:

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3.1. Providing Services: To facilitate and provide our specialized private wine tours, including managing bookings, coordinating logistics, and ensuring your safety and enjoyment.

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3.2. Communication: To communicate with you about your reservations, updates, promotions, and other relevant information.

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3.3. Customer Support: To address inquiries, requests, and concerns from our customers.

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4. Information Sharing and Disclosure

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4.1. We do not sell, trade, or rent your personal information to third parties for their marketing or advertising purposes.

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4.2. We may share your information with our trusted service providers and partners who assist us in delivering our specialized wine tours. These service providers are contractually obligated to maintain the confidentiality and security of your information.

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5. Data Security

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5.1. We implement security measures to protect your personal information from unauthorized access, use, disclosure, or alteration.

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6. Your Choices

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6.1. You have the right to access, correct, or delete your personal information held by us. You can also request to opt out of receiving promotional communications from us.

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7. Changes to this Privacy Policy

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7.1. We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website.

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8. Contact Us

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8.1. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: 707-302-4022

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By booking our private wine tours, you acknowledge and agree to comply with this Privacy Policy. We value your trust and look forward to providing you with an exceptional experience exploring the Napa Valley's wineries and vineyards.

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